Terms of service

Terms of Service

Overview

Welcome to Mila Finds It. The terms “we,” “us,” and “our” refer to Mila Finds It. Mila Finds It operates this website and online store, including related information, content, products, and services, to provide customers with a curated online shopping experience.

By visiting our website, browsing our store, placing an order, or using any part of our website, you agree to these Terms of Service, along with our Privacy Policy, Shipping Policy, and Return and Refund Policy. If you do not agree to these terms, you should not use our website or purchase from our store.

Section 1: Use of Our Website

By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you have permission from a parent or legal guardian to use this website.

You agree to use this website only for lawful purposes. You may not use our website, products, content, or services for any illegal, harmful, misleading, abusive, fraudulent, or unauthorized purpose.

Section 2: Product Information

We make every effort to display our products as accurately as possible, including product descriptions, images, colors, features, and estimated delivery information. However, product colors and appearance may vary slightly depending on your screen, device settings, lighting, or manufacturer updates.

Product descriptions, prices, availability, and promotions may change at any time without notice. We reserve the right to modify, discontinue, or limit quantities of any product at our discretion.

Section 3: Orders

When you place an order, you are making an offer to purchase the selected product or products. We reserve the right to accept, decline, cancel, or limit any order for any reason, including product availability, suspected fraud, pricing errors, shipping limitations, or other issues.

After an order is placed, we may be unable to cancel or change the order if it has already started processing. Please review your shipping address, contact information, and order details carefully before completing checkout.

If we need to contact you about your order, we may use the email address, billing information, shipping information, or phone number provided at checkout.

Section 4: Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated. Prices, discounts, and promotions are subject to change without notice.

You agree to provide accurate, complete, and current billing, payment, and shipping information. You represent that you are authorized to use the payment method provided and that you authorize us to charge the total amount shown at checkout, including applicable taxes and shipping charges, if any.

We are not responsible for fees charged by your bank, card issuer, payment provider, or financial institution.

Section 5: Shipping and Delivery

We currently ship within the United States only.

Shipping timelines shown on our website are estimates and are not guaranteed. Most orders arrive within the estimated delivery window shown at checkout or in our Shipping Policy, but delays can happen due to carriers, supplier processing, weather, incorrect addresses, holidays, high order volume, or events outside our control.

Customers are responsible for entering a complete and accurate shipping address at checkout. Mila Finds It is not responsible for delays, lost packages, or delivery issues caused by an incorrect or incomplete address entered by the customer.

Section 6: Returns and Refunds

Orders are subject to our Return and Refund Policy. All sales are final unless the item arrives damaged, defective, incorrect, or is lost in transit, as described in that policy.

Please review our Return and Refund Policy before placing an order. If your item arrives damaged, defective, or incorrect, contact us at milafindsit@gmail.com within the timeframe stated in our policy and include your order number, a brief description of the issue, and clear photos of the item and packaging.

Section 7: Accuracy of Information

Occasionally, information on our website may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time, including after an order has been submitted.

Section 8: Intellectual Property

All content on this website, including text, graphics, images, logos, product names, designs, videos, layout, and other materials, is owned by Mila Finds It, its licensors, suppliers, or service providers, unless otherwise stated.

You may not copy, reproduce, distribute, modify, display, sell, or use any part of our website or content without our prior written permission.

The name Mila Finds It, related branding, logos, and design elements may not be used without our permission.

Section 9: Third-Party Tools and Services

Our website may use third-party tools, apps, payment processors, shipping services, analytics tools, or other services to operate the store and provide services to customers.

We are not responsible for the actions, availability, policies, content, or performance of third-party providers. Your use of third-party services may also be subject to their own terms and policies.

Section 10: Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for convenience only. We are not responsible for reviewing, evaluating, or guaranteeing the accuracy, content, policies, products, or services of third-party websites.

If you choose to access a third-party website, you do so at your own risk.

Section 11: Relationship With Shopify

Our store is powered by Shopify, which helps us provide the website and checkout services. However, purchases made through this store are made directly with Mila Finds It.

By using this website, you understand that Shopify is not responsible for products purchased from Mila Finds It, order fulfillment, customer service, refunds, returns, product quality, delivery issues, or any dispute between you and Mila Finds It.

Section 12: Privacy

Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy to understand how personal information may be collected, used, stored, and shared.

Because our store is powered by Shopify, certain information may also be collected and processed by Shopify and related service providers to operate the website, process payments, provide checkout services, prevent fraud, and improve services.

Section 13: Customer Feedback and Reviews

If you submit feedback, reviews, comments, photos, messages, suggestions, or other content to us, you grant Mila Finds It permission to use, reproduce, edit, publish, display, and share that content for business, customer service, marketing, or promotional purposes, unless prohibited by law.

You agree that any feedback or review you provide will be truthful, accurate, based on your own experience, and will not violate the rights of any other person or business.

We may remove or decline to display feedback that we believe is false, misleading, offensive, unlawful, abusive, spam, or otherwise inappropriate.

Section 14: Prohibited Uses

You may not use our website or services:

  1. For any unlawful purpose.

  2. To violate any law, regulation, or ordinance.

  3. To infringe on our intellectual property rights or the rights of others.

  4. To submit false, misleading, abusive, obscene, or harmful content.

  5. To transmit viruses, malware, or harmful code.

  6. To attempt to gain unauthorized access to our website, systems, or customer information.

  7. To interfere with the operation or security of the website.

  8. To scrape, copy, harvest, or collect information from the website without permission.

  9. To impersonate another person or entity.

  10. To place fraudulent orders or misuse payment methods.

We reserve the right to suspend or terminate access to our website or cancel orders if we believe these terms have been violated.

Section 15: Disclaimer of Warranties

Our website and products are provided on an “as is” and “as available” basis, except as expressly stated by Mila Finds It.

We do not guarantee that the website will be uninterrupted, secure, error-free, or free from viruses or harmful components. We do not guarantee that product appearance, color, quality, or performance will perfectly match your expectations.

Some jurisdictions do not allow certain warranty limitations, so some of these limitations may not apply to you.

Section 16: Limitation of Liability

To the fullest extent permitted by law, Mila Finds It shall not be liable for any indirect, incidental, special, consequential, punitive, or similar damages arising from your use of the website, your inability to use the website, your purchase or use of products, shipping delays, product availability, or any other claim related to our services or products.

Our total liability for any claim related to an order shall not exceed the amount you paid for the product involved in that claim, except where prohibited by law.

Section 17: Indemnification

You agree to indemnify and hold harmless Mila Finds It, Shopify, and our service providers, contractors, affiliates, and partners from any claims, damages, losses, liabilities, costs, or expenses arising from your violation of these Terms of Service, your misuse of the website, your violation of any law, or your violation of the rights of another person or business.

Section 18: Termination

We may terminate or suspend your access to our website or services at any time if we believe you have violated these Terms of Service or used the website in a harmful, unlawful, fraudulent, or abusive way.

Any obligations or liabilities incurred before termination will continue after termination where applicable.

Section 19: Severability

If any part of these Terms of Service is found to be unlawful, void, or unenforceable, that part will be enforced to the fullest extent permitted by law, and the remaining sections will remain valid and enforceable.

Section 20: Waiver and Entire Agreement

Our failure to enforce any part of these Terms of Service does not waive our right to enforce that part later.

These Terms of Service, along with any policies posted on our website, represent the entire agreement between you and Mila Finds It regarding your use of the website and purchase of products.

Section 21: Assignment

You may not transfer or assign your rights or obligations under these Terms of Service without our written permission. We may transfer or assign our rights and obligations as part of operating, selling, transferring, or reorganizing our business.

Section 22: Governing Law

These Terms of Service and any separate agreements related to our services shall be governed by and interpreted according to the laws of the State of Texas, United States, without regard to conflict of law principles.

Section 23: Changes to These Terms

We may update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to review this page periodically for changes.

Your continued use of the website after changes are posted means you accept the updated Terms of Service.

Section 24: Contact Information

Questions about these Terms of Service should be sent to us at:

Mila Finds It
Email: milafindsit@gmail.com
Phone: (817) 947-4868